Job Openings

We are always accepting independent contractor resumes for currently certified Group Exercise Instructors and Personal Trainers. Resumes should be sent to: Fitness.Coordinator@ywcaofasheville.org

POSITION TITLE:  Lifeguard

DEPARTMENT: Aquatics

REPORTS TO: Aquatics Coordinator

FUNCTION: Lifeguards ensure the safety of all aquatics participants by preventing accidents, informing participants of and enforcing the rules. Lifeguards also assist in the maintenance of the facility and program operations to ensure that all participants have a good experience.

RESPONSIBILITIES:

• Maintains vigilance over pool participants from a position on the pool deck.
• Becomes familiar with physical circumstances of participants, paying attention to visible medical conditions and limitations. Learns participants’ names.
• Assist participants as needed, projecting professionalism.
• Collects tickets and logs each participant to record attendance in each activity.
• Attends mandatory in-service trainings as arranged by the Aquatics Coordinator.
• Immediately communicates any problems or issues affecting the safety and enjoyment of participants to the Aquatics Coordinator or Aquatics Assistant—by telephone if necessary.
• When serving an opening or closing shift, performs extra duties defined by the Aquatics Coordinator or Aquatics Assistant.

Pool Maintenance:

• Tests the water temperature and condition at regular intervals during shift according to schedule and standards set by the Aquatics Coordinator or Aquatics Assistant. Accurately records results.
• When not supervising participants, takes initiative to organize program supplies and toys, arrange ropes for the next activity, clean the deck, check the First Aid Kit, and perform other duties as described by the Aquatics Coordinator or Aquatics Assistant.

     YWCA Administration:

• Provides excellent customer service, ensuring that all members and participants at the YWCA are welcomed, provided with accurate and complete information, and shown respect and appreciation. Willingly and responsibly facilitates solutions to problems presented by staff, members, and participants.
• Assumes other responsibilities appropriate for the position as requested by the YWCA administration.
• Maintains confidentiality regarding information about participants and colleagues.

MINIMUM QUALIFICATION REQUIREMENTS:

Education level: High school degree or equivalent.

Experience: 2 years as a lifeguard.

Certifications:American Red Cross Lifeguarding Certification

Other: Able to perform CPR and basic first aid.

Technical: Basic computer literacy.

HOURS OF WORK: Part time, potentially including evenings and weekends.

STARTING WAGE RANGE: $10.00 per hour

FLSA STATUS: Non-exempt.

HOW TO APPLY: Submit resume and cover letter with salary requirements to: humanresources@ywcaofasheville.org

POSITION TITLE:   Empowerment Childcare Counselor

DEPARTMENT:  Empowerment Childcare Program

REPORTS TO:  Director of Empowerment Childcare

FUNCTION: Empowerment Childcare Counselors are responsible for ensuring that children in the care of the Empowerment Center are safe, have sanitary conditions, have activities, interaction with counselors or volunteers, and are provided with food according to guidelines. The Empowerment Childcare Center serves the children of Motherlove participants and of Club W members. The position is part time, year round and non-exempt.

RESPONSIBILITIES:

• Ensures that the center is open, safe, and cleaned using the prescribed sanitation methods.
• Ensures that parents dropping off children are personally greeted and that parents remain confident that the center is safe and clean and is providing appropriate stimulation for their children. Maintain a high level of organization when handling the possessions of child participants.
• Ensures that staffing levels are appropriate for the number of children at all times by regulating intake of Health and Fitness participants if necessary.
• Provides structure and maintain order by making sure that age-appropriate activities are available and develop new activities as required. Participate in activities with children and exercise approved methods of redirection when needed.
• Maintain a tidy environment in the Center throughout the day and evening. Engage children in clean up and set up.
• Engages with and explains protocols to volunteers when needed. Facilitate volunteer-led activities.
• Ensures that food is prepared and served appropriately. Provides healthy options. Advises the director when food is needed; creates lists.
• Coordinates and consults with parents on concerns such as improper clothing or inadequate provisions. Advises parents on child’s daily activity; include reports on any problems the children encountered.
• Adopts appropriate tone with parents. Practices good customer service at all times.
• Reports non-compliance regarding provisions as well as non-compliance regarding pick-up time to the director immediately.  

• Ensures that information (contact information, allergies, etc.) on parents and children are up to date at all times by using prescribed sign in procedures.
• Ensures that parents sign in and out at every visit and that appropriate forms are completed and up to date.

MINIMUM QUALIFICATION REQUIREMENTS:

Education level:  High school diploma or higher

Experience:  Must have experience working with children in a daycare setting

Certifications:  EDU119 is minimum requirement

HOURS OF WORK: Hours vary between day and evening hours, some Saturday mornings required.

STARTING WAGE RANGE:  $10.00 minimum, more depending on Education

FLSA STATUS:  non-exempt

HOW TO APPLY: Submit resume and cover letter:  humanresources@ywcaofasheville.org

Certified Water Exercise Instructor-Part time

Certified Water Aerobics Instructor needed, must have a current certificate in United States Water Fitness or equivalent and a current CPR/AED certificate.

Women and People of Color are encouraged to apply. Qualified candidates who are fluent in Spanish and English are strongly encouraged to apply.

Applications and resumes should be sent to humanresources@ywcaofasheville.org 

POSITION TITLE:   Guest Services Associate

DEPARTMENT: Health and Wellness

REPORTS TO:   Guest Services Supervisor

FUNCTION: Guest Services is responsible for the efficient management of the reception area in the entrance lobby with a focus on pleasurable guest experiences and the safety and security of all who enter the YWCA facilities.  As the “face of the organization,” our Guest Services staff provides an excellent first impression by being well informed, computer literate, and exhibiting a pleasant demeanor. This position is part-time, non-exempt, reports to the Guest Services Supervisor and provides support for the Membership Coordinator.  Work on weekends, early mornings and evenings is required.

RESPONSIBILITIES:

• Responsible for Guest Services as a primary public point of communication with program participants, Health & Wellness members, and other visitors ensuring that accurate and up-to-date information about all programs and operations is provided.
• Provides excellent customer service, ensuring that all members, guests and participants are greeted in a friendly, respectful, and courteous manner.  Excellent customer service includes providing information and assistance in a professional manner. Maintains a positive relationship with regular members and program participants.
• Utilizes database effectively and efficiently for all interaction and transactions. Ensures money is accurate at the end of each shift.  Ensures that all merchandise sold is correctly accounted for by department.
• Successfully completes the sign up process for Fitness Club memberships and programs. Ensures that the computer responsibilities associated with all registrations are completed correctly.
• Manages building security by opening and closing, using the alarm system, and controlling access to the building as appropriate.
• Facilitates communication throughout the building. Ensures all phone calls are answered efficiently and courteously and transferred appropriately. Notifies Membership Coordinator of urgent needs and notifies correct personnel of any emergency situations.  Directs guests to appropriate location as needed.
• Maintains an organized and presentable membership desk and lobby. This includes periodically wiping front doors and filing paperwork.
• Monitors individual email account to stay up to date on information.
• Follows established schedule and required to attend monthly staff meetings, one-on-one meetings with the Guest Services Supervisor, and any trainings as needed.
• Assumes other responsibilities as assigned by the Membership Coordinator.  This may include small projects from other departments when needed, i.e. stuffing envelopes, helping input data, or assisting with special events.
• Qualified candidates who are fluent in Spanish and English are encouraged to apply.

Required Skills:

• • High school diploma or higher is required.
  • Computer literacy (email, for example) is required.  The willingness and capacity to learn data entry using specialized YWCA software is also required.
  • A pleasant demeanor and the ability to work with people in difficult situations are required.
  • Initiative and willingness to find solutions to membership and guest services inefficiencies.
• Guest Services staff is required to present a well groomed appearance and wear attire as described in the YWCA Personnel Handbook.  

Physical Demands:

Guest Services employees work at a desk for long hours operating a personal computer. They may be required to stand for long periods as well. Employees will occasionally be asked to distribute salt on the front entrance way during winter weather conditions.

HOURS OF WORK:   15-20 hours per week, with opportunity for more in the future

STARTING WAGE RANGE:   $10.00-10.50 per hour

HOW TO APPLY: Submit resume and cover letter:    humanresources@ywcaofasheville.org                                       

POSITION TITLE:   Guest Services Associate (morning)

DEPARTMENT: Health and Wellness

REPORTS TO:   Guest Services Supervisor

FUNCTION: Guest Services is responsible for the efficient management of the reception area in the entrance lobby with a focus on pleasurable guest experiences and the safety and security of all who enter the YWCA facilities.  As the “face of the organization,” our Guest Services staff provides an excellent first impression by being well informed, computer literate, and exhibiting a pleasant demeanor. This position is part-time, non-exempt, reports to the Guest Services Supervisor and provides support for the Membership Coordinator.  Work on weekends, early mornings and evenings is required.

RESPONSIBILITIES:

• Responsible for Guest Services as a primary public point of communication with program participants, Health & Wellness members, and other visitors ensuring that accurate and up-to-date information about all programs and operations is provided.
• Provides excellent customer service, ensuring that all members, guests and participants are greeted in a friendly, respectful, and courteous manner.  Excellent customer service includes providing information and assistance in a professional manner. Maintains a positive relationship with regular members and program participants.
• Utilizes database effectively and efficiently for all interaction and transactions. Ensures money is accurate at the end of each shift.  Ensures that all merchandise sold is correctly accounted for by department.
• Successfully completes the sign up process for Fitness Club memberships and programs. Ensures that the computer responsibilities associated with all registrations are completed correctly.
• Manages building security by opening and closing, using the alarm system, and controlling access to the building as appropriate.
• Facilitates communication throughout the building. Ensures all phone calls are answered efficiently and courteously and transferred appropriately. Notifies Membership Coordinator of urgent needs and notifies correct personnel of any emergency situations.  Directs guests to appropriate location as needed.
• Maintains an organized and presentable membership desk and lobby. This includes periodically wiping front doors and filing paperwork.
• Monitors individual email account to stay up to date on information.
• Follows established schedule and required to attend monthly staff meetings, one-on-one meetings with the Guest Services Supervisor, and any trainings as needed.
• Assumes other responsibilities as assigned by the Membership Coordinator.  This may include small projects from other departments when needed, i.e. stuffing envelopes, helping input data, or assisting with special events.
• Qualified candidates who are fluent in Spanish and English are encouraged to apply.

Required Skills:

• • High school diploma or higher is required.
  • Computer literacy (email, for example) is required.  The willingness and capacity to learn data entry using specialized YWCA software is also required.
  • A pleasant demeanor and the ability to work with people in difficult situations are required.
  • Initiative and willingness to find solutions to membership and guest services inefficiencies.
• Guest Services staff is required to present a well groomed appearance and wear attire as described in the YWCA Personnel Handbook.  

Physical Demands:

Guest Services employees work at a desk for long hours operating a personal computer. They may be required to stand for long periods as well. Employees will occasionally be asked to distribute salt on the front entrance way during winter weather conditions.

HOURS OF WORK:   15-20 hours per week, with opportunity for more in the future. This shift begins at 5:30am.

STARTING WAGE RANGE:   $10.00-10.50 per hour

HOW TO APPLY: Submit resume and cover letter:    humanresources@ywcaofasheville.org                

POSITION TITLE: Chief Advancement Officer (CAO)

DEPARTMENT: Advancement

REPORTS TO:  Chief Executive Officer

FUNCTION: The Chief Advancement Officer is a member of the senior leadership team of the YWCA ensuring achievement of the fundraising goals of the organization through planning, execution and oversight. The position works closely with the Chief Executive Officer to develop and implement well defined strategies for the financial success of the organization. The CAO supervises a team including the Communications and Marketing Director, Development Coordinator, Volunteer Coordinator, and Grant writer. The CAO is responsible for building and maintaining public visibility and the positive reputation of the YWCA of Asheville. The position is responsible for planning and implementation of strategies and actions to build and sustain positive public awareness of the organization and its programs and activities through print and electronic media and personal contact. The CAO is responsible for the design and implementation of a comprehensive development program including individual and planned giving, grant writing, special events, donor development and stewardship, and special campaigns. The position serves as liaison to the Board Sustainability Committee and works with members of the Board as needed to create and implement development programs and policies.

RESPONSIBILITIES:

Development:

• Primary responsibility for all fundraising activities and constituent communications with a goal of generating diversified and sustainable income to achieve the organization’s mission. Implements long and short term plans for development activities with measurable goals.

• • Serves in a staff leadership role with the Board of Directors. Is the staff liaison for the Sustainability Committee and works closely with the chair to motivate, guide and support the committee’s work. Supports the work of development sub-committees. Directs the organization’s annual fund and major gift/leadership gift programs. Works with the CEO, the Development Coordinator and the board’s Sustainability Committee to set goals, plan strategies, and realize contributed income goals. Works closely with donors, participates in donor identification, cultivation and solicitation efforts providing special attention to donor acquisition and renewal. Ensures the creation and maintenance of accurate donor records for cultivating, thanking, tracking and building strong relationships with donors and prospective donors. Oversees research on potential supporters. Develops and implements planned giving strategies. Integrates annual fund and major gift strategies with all special campaigns. 

• Works with the CEO and Chief Program Officer to identify, cultivate and solicit foundations, corporate and government prospects. Works with the CEO and Development Coordinator to coordinate organizational needs with donor interests. Coordinates with Chief Program Officer on the acknowledgement and recording of grant requests.  

• Manages and guides the goal setting, planning, coordination, and evaluation of all development special events. Supervises the Development Coordinator and volunteers, including members of the Board of Directors, to plan, execute special events or social activities related to donor cultivation, stewardship and solicitation.

• Manages the use and increasing functionality of the donor database, utilizing Bloomerang software. Works with the Development Coordinator to ensure accurate recordkeeping and reporting. Oversees monthly reconciliation with the finance office and directs the generation of appropriate reports for the board, the Sustainability Committee, staff, and internal review and analysis.

• Responsible for organization adherence to approved Gift Acceptance Policy and other policies affecting development or donor relations.

Marketing/Organizational:

• • Supervises Director of Marketing and Communications and Development Coordinator.

• Provides supportive mentorship and careful management of the day to day operations of the advancement department. Participates in a hands-on manner to achieve development goals. Assures the maintenance and regular revision of development policy and procedures manuals.

• Works with the Chief Financial Officer and Chief Executive Officer in preparation of the annual operating budget to develop projections for contributed income and expenses for development. Oversees the annual expense budget for the development department.

Stand Against Racism/Advocacy

• • Ensures strategic coordination of Racial Justice and volunteer activities with development and Bloomerang record keeping.

• Keeps informed on local, state and national government funding and policies in support of the organization and the program areas.

• Works with Racial Justice and Outreach Specialist/or designated staff to support Advocacy Committee.

MINIMUM QUALIFICATION REQUIREMENTS:

Education: Four-year degree in Marketing, Communications or field that applies to this position, or related experience.

Experience:  

• 10 years in non-profit fundraising or related experience.  Three years in a supervisory capacity.
• A deep understanding of issues of racial and gender inequity in Asheville
• 5 years program management
• Major gifts experience preferred

Technical:

• Bloomerang and/or ability to learn and optimize donor data base.
• Advanced Microsoft Office Skills and experience with Google Suite

Other:  

• Possesses good decision-making, problem-solving skills and takes initiative
• Exhibits strong interpersonal skills and is a team player
• Is able to work in a fast-paced deadline driven work environment
• Experience in the Benavon Model of Fundraising preferred.

HOURS OF WORK: Monday – Friday, 9:00 am – 5:00 pm, occasional duties in the evening or on the weekend

STARTING WAGE RANGE: $60,000-$75,000        FLSA STATUS: full-time, year-round, benefits eligible, and exempt

HOW TO APPLY: Submit resume and cover letter with salary requirements to: humanresources@ywcaofasheville.org

Deadline to apply: May 31, 2019