Job Openings

Click Here to print or save a PDF copy of our Employee Application.

Applications cannot be submitted online.

Applications and resumes should be sent to humanresources@ywcaofasheville.org or dropped-off/mailed to the attention of Mary Beth Herman , Chief Operating Officer

There is a handwritten version of the Employee Application available for pick-up at:

YWCA of Asheville, 185 S. French Broad Ave., Asheville, NC 28801

 

Current Job Openings:


Director of Marketing & Communications

DEPARTMENT: Advancement
REPORTS TO: CEO
FUNCTION: The Director of Marketing & Communications works to ensure all communications, marketing, and development efforts are on brand, on message, and further the goals of the YWCA’s mission-based work. As an integral member of the Management Team, the Director of Marketing & Communications works to position the YWCA as a social justice thought leader and premier nonprofit in Asheville and Buncombe County while crafting strategic campaigns to increase participation in the YWCA’s programs and support fundraising. 
RESPONSIBILITIES:
Communications
o Manage the annual Communications Calendar for the organization
o Oversee the content and design of all communication pieces used      throughout the YWCA to ensure consistency in branding and messaging
o Increase public relations and media outreach to promote the YWCA’s mission-based programs and advocacy efforts and track coverage; coordinate with media
o Manage the YWCA website and social media platforms
o Support YWCA programs in producing high-quality communications with participants
o Oversee the creation of YWCA collateral materials such as brochures and flyers
o Produce quarterly print newsletter, annual report, and monthly newsletters
o Manage crisis communications as needed
● Marketing
o Manage annual Marketing Plans for each department
o Work with interdepartmental teams to create targeted marketing strategies that support the enrollment, membership, or revenue goals of each program
o Create content for and oversee production of all online, radio and print advertising; leverage Facebook Ads, Google AdWords, and traditional media outlets
o Keep marquee and lobby signage up-to-date
o Take photographs of programs and events; coordinate professional photo shoots
● Development
o Provide editing and online support of donor appeal program and fundraising campaigns to meet the goals of the Annual Fund
o Identify and prepare program participant testimonial stories
o Develop content for donor appeals
o Work with filmmaker to produce the annual fundraising video
o Identify and train speakers for events
o Manage Corporate Sponsorship recognition
● General
o Communicate and work closely with a diverse constituent base including staff, volunteers, program participants, donors and community partners
o Along with the Development Specialist, supervise the Advancement Assistant
o Stay current and continually improve knowledge and understanding of the communications & marketing profession and nonprofit best practices
o Serve in a managerial capacity for the organization as required (i.e. weekend Manager on Duty)
o Attend staff and team meetings
o Provide staff support for YWCA outreach opportunities and community events
o Assume other responsibilities as may be appropriate for the position 
MINIMUM QUALIFICATION REQUIREMENTS:
Education level: Bachelor’s degree in communications, public relations, journalism, marketing or related field, or equivalent combination of education and experience.
Experience:
o 5 years of demonstrated experience performing communications and marketing activities in a corporate or non-profit environment.
o Experience managing websites and social media platforms within the workplace, to include online marketing and reporting of analytics.
o A thorough understanding of issues of racial and gender inequities as they relate to Asheville.
Other:
o Strong writing, editing and project management skills
o Possesses good decision-making, problem-solving skills and takes initiative
o Exhibits strong interpersonal skills and is a team player
o Is able to work in a fast-paced deadline driven work environment
Technical:
o Advanced Microsoft Office Skills and experience with Google Suite
o Adobe Creative Suite experience preferred

 

HOURS OF WORK: Monday – Friday, 9:00 am – 5:00 pm, occasional duties in the evening or on the weekend
STARTING WAGE RANGE: $40,000 – $50,000
FLSA STATUS: The position is full-time, year-round, benefits eligible and exempt
HOW TO APPLY: Submit resume and cover letter: humanresources@ywcaofasheville.org 

 

 


 Empowerment Childcare Counselor

 DEPARTMENT: Empowerment Childcare Program

 

REPORTS TO: Director of Empowerment Childcare

 

FUNCTION: Empowerment Childcare Counselors are responsible for ensuring that children in the care of the Empowerment Center are safe, have sanitary conditions, have activities, interaction with counselors or volunteers, and are provided with food according to guidelines. The Empowerment Childcare Center serves the children of Motherlove participants and of Club W members. The position is part time, year round and non-exempt.

 

RESPONSIBILITIES:

 

• Ensures that the center is open, safe, and cleaned using the prescribed sanitation methods.
Ensures that parents dropping off children are personally greeted and that parents remain confident that the center is safe and clean and is providing appropriate stimulation for their children. Maintain a high level of organization when handling the possessions of child participants.
Ensures that staffing levels are appropriate for the number of children at all times by regulating intake of Health and Fitness participants if necessary.
• Provides structure and maintain order by making sure that age-appropriate activities are available and develop new activities as required. Participate in activities with children and exercise approved methods of redirection when needed.
Maintain a tidy environment in the Center throughout the day and evening. Engage children in clean up and set up.
• Engages with and explains protocols to volunteers when needed. Facilitate volunteer-led activities.
• Ensures that food is prepared and served appropriately. Provides healthy options. Advises the director when food is needed; creates lists.
• Coordinates and consults with parents on concerns such as improper clothing or inadequate provisions. Advises parents on child’s daily activity; include reports on any problems the children encountered.
• Adopts appropriate tone with parents. Practices good customer service at all times.
• Reports non-compliance regarding provisions as well as non-compliance regarding pick-up time to the director immediately.
• Ensures that information (contact information, allergies, etc.) on parents and children are up to date at all times by using prescribed sign in procedures.
• Ensures that parents sign in and out at every visit and that appropriate forms are completed and up to date.

 

MINIMUM QUALIFICATION REQUIREMENTS:  
Education level: High school diploma or higher 
Experience: Must have experience working with children in a daycare setting
Certifications: EDU119 is minimum requirement

 

HOURS OF WORK: Hours vary between day and evening hours, some Saturday mornings required.
STARTING WAGE RANGE: $10.00 minimum, more depending on Education
FLSA STATUS: non-exempt
HOW TO APPLY: Submit resume and cover letter: humanresources@ywcaofasheville.org


 Early Learning Program Teacher

REPORTS TO: Director of Early Learning Program

FUNCTION: Early Learning Program Teachers provide supervision, educational opportunities, and give quality care to children--aged 6 weeks to five years--in a safe, loving environment. Teachers are responsible for establishing the environment of the room to which they are assigned and for ensuring that other adult caregivers are meeting goals of excellence set by the Director of the Early Learning Program.

RESPONSIBILITIES:

 

  • Works together with co-teacher to produce the curriculum for each day and to provide a schedule for the class ensuring that curriculum guidelines and requirements established by the center are met.
  • Stays up-to-date on and implements rules and regulations regarding health, safety, and cleanliness for a five-star- rated child care center.
  • Stays up-to-date on the latest theories of and best practices for promoting language, cognitive, social and emotional, and physical development for children in the assigned classroom.
  • Works together with co-teacher to ensure that administrative tasks are accomplished each day.
  • Directs volunteers in the classroom ensuring compliance with all regulations and also ensuring a quality experience for the volunteer.
  • Interacts appropriately with parents when present in the classroom; ensures that parents are informed of children’s daily activities, health concerns, eating habits, and other areas of interest to the family.
  • Models positive behavior for children according to the culture and mission of the YWCA, including non-violent speech and action and respect for all.
  • Participates actively and positively in the YWCA’s initiatives toward reducing childhood obesity; acts as a role model and provides positive guidance to children toward trying new foods, appropriate table manners, and the enjoyment of exercise.

MINIMUM QUALIFICATION REQUIREMENTS:

Education level: Early Head Start Credentials, AA, Bachelors or Master’s Degree in Early Childhood

Experience: Minimum 6 months experience or educational equivalency


Certifications: CPR and First Aid certification, CRC Background check letter


HOURS OF WORK: Monday through Friday between 7:30 am and 6:00pm

STARTING WAGE RANGE: Starting at $10.00 and up depending on Education

FLSA STATUS: nonexempt, full time with benefits

 

HOW TO APPLY: Submit resume and cover letter: humanresources@ywcaofasheville.org

 


 Fitness Associate

REPORTS TO: Health and Wellness 

 

FUNCTION: YWCA of Asheville Fitness Associate has a passion for helping people in their health and fitness journey. The Fitness Associate assures that members have a high quality experience while exercising in the YWCA fitness club and ensures the safety of members. The Fitness Associate collaborates in the retention and engagement of members and provides support to the Club Coordinator in all areas of operation. This position is part-time, year-round and non-exempt.

 

RESPONSIBILITIES:
  • Responsible for the daily maintenance and safety of the fitness center. Duties include daily cleaning and maintenance of fitness equipment, including but not limited to vacuuming under treadmills, wiping equipment and mats, sweeping, deodorizing, refilling supplies, cleaning cycle room and fans. Inspects the equipment on a daily schedule and reports any unsafe conditions and equipment to the Fitness Club Coordinator immediately.
  • Conducts tours of the fitness center and the YWCA for prospective fitness club members. Provides membership information; signs up new members.
  • Orients new members to the uses of the equipment in the fitness center. Ensures that members understand how to operate the weight-resistance and cardiovascular equipment in a safe and correct manner. Demonstrates safe exercises.
  • Enforces all facility, rules, and regulations
  • Responds to members concerns and questions; takes initiative on assisting members when needed and encouraging members to exercise.
  • Must be able access Daxko Engage and manage member accounts and update notes
MINIMUM QUALIFICATION REQUIREMENTS:

 

Education level: High school diploma or higher required

 

Certifications: Personal Training Certifications are preferred and are considered assets for this position, as is speaking Spanish. Current CPR certification and basic first aid knowledge is required.

 

HOURS OF WORK: 4-9:00pm and some weekends

 

STARTING WAGE RANGE: Starting at $10.00 and up depending on Education

 

HOW TO APPLY: Submit resume and cover letter: humanresources@ywcaofasheville.org


Guest Services Associate

REPORTS TO: Health and Wellness

 

FUNCTION: Guest Services is responsible for the efficient management of the reception area in the entrance lobby with a focus on pleasurable guest experiences and the safety and security of all who enter the YWCA facilities. As the “face of the organization,” our Guest Services staff provides an excellent first impression by being well informed, computer literate, and exhibiting a pleasant demeanor. This position is part-time, non-exempt, reports to the Guest Services Supervisor and provides support for the Membership Coordinator. Work on weekends, early mornings and evenings is required.

 

RESPONSIBILITIES:
  • Responsible for Guest Services as a primary public point of communication with program participants, Health & Wellness members, and other visitors ensuring that accurate and up-to-date information about all programs and operations is provided.
  • Provides excellent customer service, ensuring that all members, guests and participants are greeted in a friendly, respectful, and courteous manner. Excellent customer service includes providing information and assistance in a professional manner. Maintains a positive relationship with regular members and program participants.
  • Utilizes database effectively and efficiently for all interaction and transactions. Ensures money is accurate at the end of each shift. Ensures that all merchandise sold is correctly accounted for by department.
  • Successfully completes the sign up process for Fitness Club memberships and programs. Ensures that the computer responsibilities associated with all registrations are completed correctly.
  • Manages building security by opening and closing, using the alarm system, and controlling access to the building as appropriate.
  • Facilitates communication throughout the building. Ensures all phone calls are answered efficiently and courteously and transferred appropriately. Notifies Membership Coordinator of urgent needs and notifies correct personnel of any emergency situations. Directs guests to appropriate location as needed.
  • Maintains an organized and presentable membership desk and lobby. This includes periodically wiping front doors and filing paperwork.
  • Monitors individual email account to stay up to date on information.
  • Follows established schedule and required to attend monthly staff meetings, one-on-one meetings with the Guest Services Supervisor, and any trainings as needed.
  • Assumes other responsibilities as assigned by the Membership Coordinator. This may include small projects from other departments when needed, i.e. stuffing envelopes, helping input data, or assisting with special events.
  • Qualified candidates who are fluent in Spanish and English are encouraged to apply.
Required Skills:
  • High school diploma or higher is required.
  • Computer literacy (email, for example) is required. The willingness and capacity to learn data entry using specialized YWCA software is also required.
  • A pleasant demeanor and the ability to work with people in difficult situations are required.
  • Initiative and willingness to find solutions to membership and guest services inefficiencies.
  • Guest Services staff is required to present a well groomed appearance and wear attire as described in the YWCA Personnel Handbook.
Physical Demands: Guest Services employees work at a desk for long hours operating a personal computer. They may be required to stand for long periods as well. Employees will occasionally be asked to distribute salt on the front entrance way during winter weather conditions.

 

HOURS OF WORK: 20-30 hours per week, with opportunity for more in the future

 

STARTING WAGE RANGE: $10.00-$10.50 per hour

 

HOW TO APPLY: Submit resume and cover letter: humanresources@ywcaofasheville.org


Lifeguard

REPORTS TO: Aquatics

 

FUNCTION: Must have a current American Red Cross Lifeguarding Certificate as well as thorough knowledge and application of lifeguarding rescue techniques. Must also be willing to learn knowledge of the principals and practices of facility rules, policies and procedures, and the ability to work with diverse populations in a variety of situations. Must be physically able to perform CPR.

 

RESPONSIBILITIES:
  • Maintains vigilance over pool participants at all time from a position on the pool deck.
  • Becomes familiar with physical circumstances of participants, paying attention to visible medical conditions and limitations.
  • Learns participants’ names.
  • Assist participants as needed, projecting professionalism at all times.
  • Collects tickets and logs each participant to record attendance in each activity.
  • Attends mandatory in-service trainings as arranged by the Aquatics Coordinator.
  • Immediately communicates any problems or issues affecting the safety and enjoyment of participants to the Aquatics Coordinator or Aquatics Assistant—by telephone if necessary.
  • When serving an opening or closing shift, performs extra duties defined by the Aquatics Coordinator or Aquatics Assistant
  • Tests the water temperature and condition at regular intervals during shift according to schedule and standards set by the Aquatics Coordinator or Aquatics Assistant. Accurately records results.
  • When not supervising participants, takes initiative to organize program supplies and toys, arrange ropes for the next activity, clean the deck, check the First Aid Kit, and perform other duties as described the Aquatics Coordinator or Aquatics Assistant.

Minorities are encouraged to apply. Fluency in Spanish is desired. Qualified Candidates who are fluent in Spanish and English are strongly encouraged to apply. 

HOURS OF WORK: Part-time

 

STARTING WAGE RANGE: $10.00 per hour

 

HOW TO APPLY: Submit resume and cover letter: humanresources@ywcaofasheville.org


Facilities Coordinator

REPORTS TO: Chief Operations Officer


FUNCTION: The Facilities Coordinator is a member of the leadership team of the YWCA. The position is responsible for ensuring that the facility meets the programmatic needs of the organization, and is welcoming and accessible to staff, program participants and the community. The position is full-time, year-round, benefits eligible and non-exempt, and supervises the housekeeping, maintenance and security staff.


RESPONSIBILITIES:

  • Responsible for ensuring that the facility meets the programmatic needs of the organization, is clean, well maintained and meets all safety codes and requirements. Works alongside the maintenance, housekeeping staff as needed.
  • Responsible for recruiting, hiring, and supervising all housekeeping, maintenance and safety staff and providing training and support necessary to ensure a welcoming and safe experience at our facility.
  • Works with the Chief Operations Officer to develop and manage facilities’ usage policies and calendar to ensure smooth operation and planning to maximize use and avoid conflict.
  • Works with the Chief Operations Officer to develop and implement 5-year capital improvement plan.
  • Works with the Chief Operations Officer to creates and manage the organization’s budget for ongoing maintenance and capital improvements.
  • Oversees all major capital improvements, renovations and repairs, including developing project plan, securing bids, and managing project to successful completion.
  • Responsible for lowering the YWCA carbon footprint by reducing the use of energy, water and other consumable resources.
  • Manages equipment depreciation and inventory
  • Serves as first responder to emergency situations, making informed judgments regarding contacts to alarm company, fire and police contacts and overseeing building evacuations in the event of an emergency during operating hours.
  • Meets annually with the Fire Marshal for building-wide inspections.
  • Secures and manages all office equipment contracts and facility contract services, including snow removal, janitorial, copier, telephones, security system, and annual inspections.
  • Carries out supervisory responsibilities in accordance with the YWCA’s policies. Responsibilities include interviewing, hiring and training employees, assigning and directing work, evaluating performance, addressing concerns and resolving problems.
  • Successfully prepares and submits regular and accurate payroll reports to Director of Finance. Oversees staff scheduling and payroll to ensure appropriate coverage and accurate compensation of staff.

MINIMUM QUALIFICATION REQUIREMENTS:


Education level: High School diploma or above

Experience: Individual must have experience in carpentry, electrical, plumbing, preventative maintenance, HVAC and light repairs.

Certifications: Industrial Maintenance Certification a plus

Other: Must be able to problem solve, provide leadership to other maintenance and housekeeping staff and be able to work independently.

Technical: Must be able to pass a NC Childcare background check

HOURS OF WORK: Monday through Friday 9:00 am to 6:00pm

STARTING WAGE RANGE: $13.00 to $15.00 per hour

FLSA STATUS: Non- exempt, full time, year-round with benefits

Job Type: Full-time