Job Openings

Click Here to print or save a copy of our Employee Application. Applications cannot be submitted online. Optimized for PC and Mac users who have an installed pdf viewer on their device.  

There is a handwritten version of the Employee Application available for pick-up only  located at 185 South French Broad Avenue, Asheville, NC 28801.


 YWCA of Asheville and Western North Carolina  

Lifeguard: Part-time, non-exempt

Department: Aquatics
Reports to: Aquatics Coordinator
Effective Date:  June 2016

Position Summary: Lifeguards ensure the safety of all aquatics participants by preventing accidents, informing participants of and enforcing the rules. Lifeguards also assist in the maintenance of the facility and program operations to ensure that all participants have a good experience. The position is part-time, year round and non-exempt.
The YWCA fosters a team environment and seeks employees who are dedicated to promoting our mission: eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Duties and Responsibilities:
• Maintains vigilance over pool participants at all time from a position on the pool deck.
• Becomes familiar with physical circumstances of participants, paying attention to visible medical conditions and limitations.
• Learns participants’ names.
• Assist participants as needed, projecting professionalism at all times.
• Collects tickets and logs each participant to record attendance in each activity.
• Attends mandatory in-service trainings as arranged by the Aquatics Coordinator.
• Immediately communicates any problems or issues affecting the safety and enjoyment of participants to the Aquatics Coordinator or Aquatics Assistant—by telephone if necessary.
• When serving an opening or closing shift, performs extra duties defined by the Aquatics Coordinator or Aquatics Assistant.

Pool Maintenance:
• Tests the water temperature and condition at regular intervals during shift according to schedule and standards set by the Aquatics Coordinator or Aquatics Assistant. Accurately records results.
• When not supervising participants, takes initiative to organize program supplies and toys, arrange ropes for the next activity, clean the deck, check the First Aid Kit, and perform other duties as described the Aquatics Coordinator or Aquatics Assistant.

YWCA Administration:
• Provides excellent customer service, ensuring that all members and participants at the YWCA are welcomed, provided with accurate and complete information, and shown respect and appreciation. Willingly and responsibly facilitates solutions to problems presented by staff, members, and participants.
• Attends trainings assigned by the YWCA administration.
• Assumes other responsibilities appropriate for the position as requested by the YWCA administration.
• Will work with a culturally and economically diverse population of YWCA members, participants, and staff members.
• Is responsible for knowing all conditions of employment, including the contents of the YWCA staff policy manual.
• Maintains confidentiality at all times regarding information about participants and colleagues.

Working Conditions:
● May be required to fill shifts in evenings, early mornings, and on weekends. Is expected to assist with substitutions when possible.
● May be exposed to toxic chemicals. Helps with pool maintenance.

Physical Demands:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Will lift and/or move heavy objects or boxes. Will be required to participate in cleaning the pool and the pool area.

Certifications and Skills:
• Must have a current American Red Cross Lifeguarding Certification as well as thorough knowledge and application of lifeguarding rescue techniques. Knowledge of the principles and practices of facility rules, policies, and procedures. Ability to work with diverse populations in a variety of situations. Must be able to perform CPR.

Please do not call the YWCA to discuss this position.

Application deadline May 20th, 2016.

Send resume and cover letter to humanresources@ywcaofasheville.org

 


YWCA of Asheville and Western North Carolina  

Membership Coordinator: Full-time, non-exempt

Department: Health & Fitness
Reports to: Director of Health & Wellness
Effective Date: July 2016 

Position Summary: The Membership Coordinator contributes to the financial health of the department by building the membership. Membership Coordinator is responsible for all aspects of sales including touring prospects, engaging groups, corporate sales and representing the YWCA at events. The Membership Coordinator is responsible for the supervision and management of Guest Services and the Guest Services Supervisor. The Membership Coordinator provides essential support to the Director of Health & Wellness in all areas of operation. The position is full time, year-round, non-exempt and benefits eligible.

The YWCA fosters a team environment and seeks employees who are dedicated to promoting our mission: eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Duties and Responsibilities:

Membership Services:
Maintaining the membership database, and ensuring that appropriate fees are paid by each member. Membership Coordinator oversees accurate data entry, membership accounts, collections, and Silver Sneakers billing.
The Membership Coordinator is responsible for providing updates to the Mobile App and Facebook group in the case of inclement weather.
The Membership Coordinator is responsible for continued communications with members to aid in retention. This includes welcome letters for new members, thank you letters for membership referrals, monthly newsletters, and all membership oriented communication in the form of answering emails and phone calls.
Conducts prospective member tours and demonstrates consistent excellence in sales and closing techniques. Communicates professionally while providing both telephone and in-person services and engages respectfully with members and guests.
Provides training and technical support to staff on all Daxko related software.
Maintains accurate data on members, establishing the appropriate fee structure and communicating changes or problems to the Director of Finance regarding collections.
Monitors membership and usage for help with marketing and scheduling through tallying Guest Services tracking reports. Provides accurate and timely information to the Director of Health and Wellness on the status of members biweekly with CEO reports and monthly with membership/termination reports.
Promotes Fitness Club by participating in marketing meetings and community events that raise visibility for the program, including the Winter Campaign

YWCA Administration:
Provides excellent customer service, ensuring that all members and participants at the YWCA are welcomed, provided with accurate and complete information, and shown respect and appreciation. Willingly and responsibly facilitates solutions to problems presented by staff, members, and participants.
Attends trainings assigned by the YWCA administration.
Assumes other responsibilities appropriate for the position as requested by the YWCA administration.
Will work with a culturally and economically diverse population of YWCA members, participants, and staff members.
Is responsible for knowing all conditions of employment, including the contents of the YWCA staff policy manual.
Maintains confidentiality at all times regarding information about participants and colleagues.
Required Skills:
Basic computer skills, including Microsoft Office applications and Google mail are required. Experience with Daxko software is preferred.
Patience and the ability to work with people in difficult situations are required.
Strong interpersonal skills, including communication (written and verbal), decision-making and conflict resolution.

Working Conditions:
Works at desk for long hours and operates personal computer. Will have evening shifts and will be asked to attend occasional weekend events.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Frequently moves throughout the building, may give sequential tours requiring long periods standing, walking, and talking. Occasionally lifts and/or moves heavy objects. Demonstrates correct techniques in strenuous fitness classes and demonstrates correct use of fitness machines, equipment, and weights.

Please do not call the YWCA to discuss this position.

Application deadline May 20th, 2016
Send resume and cover letter to humanresources@ywcaofasheville.org

 


YWCA of Asheville and Western North Carolina  

Guest Services Supervisor: Full-time, non-exempt

 Department: Health and Wellness
Reports to: Membership Coordinator
Effective Date: July 2016 

Position Summary: Guest Services Supervisor oversees the operations of the Guest Services desk, especially as it relates to the exchange of information both electronically and in person. The supervisor is responsible for the training and management of the Guest Services staff. Work on weekends, early mornings and evenings is required. The position requires 20 hours administrative and 20 hours working at the front desk. This position is full-time, non-exempt, benefits eligible. 

The YWCA fosters a team environment and seeks employees who are dedicated to promoting our mission: eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

 Duties and Responsibilities:  

Guest Services Management:
Responsible for Guest Services as the primary public point of communication with members and visitors, ensuring that accurate and up-to-date information about all programs and operations is provided, scheduling staff and filling in as needed to ensure coverage.
Working with the Membership Coordinator, supervises and trains the Guest Services staff, ensuring that they have the technical skills and information to meet the goals of their job, including: establishing a welcoming and helpful atmosphere that develops and maintains a positive relationship with members, visitors, and program participants; being knowledgeable of current rates, specials and marketing campaigns pertaining to memberships and fees for all programs offered at the YWCA, managing and providing information about programs and operations; managing financial transactions to ensure that comprehensive information about members is obtained and financial records are complete and accurate.
Offers input to the Membership Coordinator in reviewing and evaluating staff performance. Develops strategies to motivate staff and achieve goals, including spot training when necessary.
Will substitute to work a shift when there is no coverage, including opening, closing and weekend shifts.
Be “on call” to answer calls, texts, and/or emails with concerns arising at Guest Services.
Conducts prospective member tours and demonstrates consistent excellence in sales and closing techniques. Communicates professionally while providing both telephone and in-person services and engages respectfully with members and guests.
Maintains accurate data on members, reviews Guest Services transactions daily to ensure accuracy, and communicates any issues to the Membership Coordinator.
Monitor concerns and/or complaints as handled by Guest Services. Ensure that the individual’s concern/complaint was directed to the appropriate staff member in a timely manner.
Provide any additional support the Membership Coordinator needs, especially during busy events such as open house or the Winter Campaign.

Required Skills:
Basic computer skills, including Microsoft Office applications and Google mail are required. Experience with Daxko software is preferred.
Patience and the ability to work with people in difficult situations are required. Conflict resolution skills preferred.
Strong interpersonal skills, including communication (written and verbal), decision-making and conflict resolution.

Physical Demands:
Frequently moves throughout the building, may give sequential tours requiring long periods of standing, walking, and talking. Occasionally lifts and/or moves heavy objects.

Please do not call the YWCA to discuss this position.

Application deadline May 20th, 2016
Send resume and cover letter to humanresources@ywcaofasheville.org

 


 YWCA of Asheville and Western North Carolina  

 Primary Enrichment Counselor: Part-time, non-exempt

Department: Primary Enrichment
Reports to: Director of Primary Enrichment Program
Effective Date: May 2016

Position Summary: Primary Enrichment Counselors create a safe, supervised environment for children during out-of-school time while parents are working. Counselors provide academic support, enrichment, and opportunities for recreation and act as role models for children in the center. Counselors follow all requirements for maintaining the program’s star rating, as explained by the Director of Primary Enrichment Program. The position is seasonal requiring an afternoon commitment during the school year and an all-day commitment during the summer months. The position is part-time, year round and non-exempt.

 

The YWCA fosters a team environment and seeks employees who are dedicated to promoting our mission: eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Duties and Responsibilities:

Creates an atmosphere of trust, safety, respect, and care in the assigned classroom by becoming familiar with each child’s condition and special needs.
Participates in transporting children from school to the YWCA. Will be asked to drive a mini-bus on bus routes or to act as a monitor on the bus. Will also participate in transporting children on field trips, mainly during the summer months.
Maintains constant supervision of assigned children in the center, at activities outside the center, and during transport.
Continually communicates with the Director of Primary Enrichment Program and the Primary Enrichment Coordinator regarding changes in children’s conditions or special issues in the classroom.
Knows and implements all sanitation and safety rules as described and explained by the Director of Primary Enrichment Program.
Works in a team with other counselors to plan activities for children during all periods of the day when the program is open.
Provides academic support for children who need to use out-of-school hours to work on homework or study for tests.
Supports the YWCA’s commitment to addressing childhood obesity by modeling enthusiasm for outside play, indoor physical fitness, and good nutrition.
Interacts with parents professionally, keeping parents informed of all aspects of their children’s after school or summer camp experience.
Works to resolve conflicts among children in the spirit of non-violence.
Program Administration
Records information about each child’s participation, as required, in an accurate and timely way, using the forms provided by the Director of Primary Enrichment Program and the Primary Enrichment Coordinator.
Immediately reports all accidents and incidents to the Director of Primary Enrichment Program and the Primary Enrichment Coordinator.
Attends all staff meetings called by the Director of Primary Enrichment Program.
Contributes to the class and program newsletters.
Keeps track of equipment needs for the classroom and reports these to the Director of Primary Enrichment Program.

YWCA Administration:

Provides excellent customer service, ensuring that all members and participants at the YWCA are welcomed, provided with accurate and complete information, and shown respect and appreciation. Willingly and responsibly facilitates solutions to problems presented by staff, members, and participants.
Attends trainings assigned by the Director of Primary Enrichment Program.
Assumes other responsibilities appropriate for the position as requested by the Director of Primary Enrichment Program.
Will work with a culturally and economically diverse population of YWCA members, participants, and staff members.
Is responsible for knowing all conditions of employment, including the contents of the YWCA staff policy manual.
Maintains confidentiality at all times regarding information about participants and colleagues.

Working Conditions:

May be asked to attend events during occasionally during evening hours or on weekends.
Will be in direct contact with school age children and may be exposed to childhood illnesses.
Works with a culturally and economically diverse group of children, parents, and colleagues.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: will stand for hours at a time, move about the classroom bending to engage with school age children; may occasionally lift and/or move heavy objects or boxes; must be physically able to perform CPR and basic first aid. Will be required to supervise outdoor activities, and may be asked to participate in physical fitness activities appropriate to children. Will ride in school bus or mini-bus, sometimes for long distances.

Certifications and skills:

Credentials in the field of School Age Child Care are desirable, and, if not brought, must be obtained during the first year of employment. A high school diploma is required.
Will be trained in CPR and basic first aid.

Send resume, application and cover letter to humanresources@ywcaofasheville.org
Application deadline is May 13th, 2016.

YWCA of Asheville and Western North Carolina  

Kitchen Manager: Part-time, Non-exempt

Position Summary: The kitchen manager takes responsibility for implementing all aspects of the food program and kitchen at the YWCA of Asheville. This includes menu planning, food purchasing, and oversight of food preparation and distribution. The position ensures that the food served to children under the care of the YW is aligned with the Rainbow in My Tummy initiative, which is dedicated to preventing childhood obesity through nutrition. This position is part time, 25 hours a week, year round.

 

The YWCA fosters a team environment and seeks employees who are dedicated to promoting our mission: eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

Roles and Duties:

Kitchen Management

Ensures the successful implementation of the Rainbow In My Tummy program for Child Care and School Age programs. Develops and oversees policies and procedures for ordering, storing, and preparing food that meet the guidelines of the program. Maintains a relationship with Mountain Area Child and Family Center to facilitate implementation.
Plan menus weekly for breakfast and lunch and afternoon snack for 75 pre-school age children and an afternoon snack for 125 after-school participants.
Accommodate allergies and parental preferences.
Monitor size and texture of food to ensure its appropriateness for different age groups.
Devise methods to monitor how food is received by children, making adjustments within Rainbow in My Tummy guidelines toward optimum satisfaction.
Purchase food through service delivery companies, including those that can deliver affordable, local food whenever possible; MANNA food bank; grocery stores. Continually research food purveyors to ensure the best ingredients and most nutritious prepared foods possible within the food allowance for the child care programs. Seek always to find the freshest food possible that is free from additives, is low in fat, and high in nutritional value.
Ensure that invoices are channeled to the appropriate staff person for timely payment.
Oversee food preparation by creating production schedules and advising four kitchen staff members on the best techniques for timely service and appropriate substitutions. Participate in food preparation.
Manage the kitchen by tracking inventory, maintaining equipment, and ensuring the highest sanitation standards.
Implement the use of MANNA Food Bank with the assistance of volunteers.

YWCA Administration:

Provides excellent customer service, ensuring that all members and participants at the YWCA are welcomed, provided with accurate and complete information, and shown respect and appreciation. Willingly and responsibly facilitates solutions to problems presented by staff, members, and participants.
Attends trainings assigned by the YWCA administration.
Assumes other responsibilities appropriate for the position as requested by the YWCA administration.
Is responsible for knowing all conditions of employment, including the contents of the YWCA staff policy manual.
Maintains confidentiality at all times regarding information gathered on participants and colleagues

Working Conditions:

Will work with kitchen equipment and machinery that can cause injury if not handled safely.
Will work with a culturally and economically diverse population of YWCA members, participants, and staff members.
Will work with cleaning compounds.
Will work in proximity to small children and be exposed to childhood illnesses.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: frequently required to move throughout the building, required to sit for long periods of time in front of the computer screen, will occasionally lift and/or move heavy objects or boxes. Will stand for long periods of time in a kitchen environment.

Requirements :

Car and valid driver’s license
Ability to pass state background check
1-2 years experience managing a kitchen including inventory control and purchasing

Compensation:

$11.00-$11.75/hour

Accepting Applications through May 13th, 2016.

Applications and resumes should be sent to humanresources@ywcaofasheville.org or to the attention of Mary Beth Herman. 


YWCA of Asheville and Western North Carolina 

Early Learning Program Teacher: Full-time, Non-exempt

Position Summary: Early Learning Program Teachers provide supervision, educational opportunities, and give quality care to children--aged 6 weeks to five years--in a safe, loving environment. Teachers are responsible for establishing the environment of the room to which they are assigned and for ensuring that other adult caregivers are meeting goals of excellence set by the Director of the Early learning Program and the YWCA administration. The position is full-time, year-round, benefits eligible and non-exempt.

The YWCA fosters a team environment and seeks employees who are dedicated to promoting our mission: eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

 

Duties and Responsibilities:
• Works together with co-teacher to produce the curriculum for each day and to provide a schedule for the class ensuring that curriculum guidelines and requirements established by the center are met. Ensures that the daily schedule is followed by children and volunteers.
• Stays up-to-date on and implements rules and regulations regarding health, safety, and cleanliness for a five-star- rated child care center and ensures that all regulations are followed by all adults in the assigned classroom, including volunteers and floaters.
• Stays up-to-date on the latest theories of and best practices for promoting language, cognitive, social and emotional, and physical development for children in the assigned classroom.
• Works together with co-teacher to ensure that administrative tasks are accomplished each day. These tasks include providing daily statistics to the Early Learning Program Coordinator, the Nutrition Coordinator and ensuring that other documentation on each child is complete, timely, and accurate.
• Directs volunteers in the classroom ensuring compliance with all regulations and also ensuring a quality experience for the volunteer. Reports any difficulty with volunteers to the Director.
• Interacts appropriately with parents when present in the classroom; ensures that parents are informed of children’s daily activities, health concerns, eating habits, and other areas of interest to the family. Takes note of parents’ information on the child and communicates any health or wellness concerns to the Director of Early Learning Program. Communicates policies to parents as needed.
• Models positive behavior for children according to the culture and mission of the YWCA, including non-violent speech and action and respect for all.
• Participates actively and positively in the YWCA’s initiatives toward reducing childhood obesity; acts as a role model and provides positive guidance to children toward trying new foods, appropriate table manners, and the enjoyment of exercise. Encourages good nutrition according to the latest nutrition guidelines and promotes a positive attitude toward exercise at every opportunity.
• Takes and active part in all department trainings and staff meetings called by the Director of Early Learning Program.
Program Administration
• Works as part of a team of two teachers in the assigned classroom. May be required to assume the role of ‘lead teacher’ to facilitate leadership and responsibility in each classroom. This role may shift from one to the other member of each team of teachers.
• Assumes other duties as assigned by the Director of Early Learning Program or Early Learning Program Coordinator.

 

YWCA Administration:
• Provides excellent customer service, ensuring that all members and participants at the YWCA are welcomed, provided with accurate and complete information, and shown respect and appreciation. Willingly and responsibly facilitates solutions to problems presented by staff, members, and participants.
• Attends trainings assigned by the Director of Early Learning Program.
• Assumes other responsibilities appropriate for the position as requested by the Director of Early Learning Program.
• Will work with a culturally and economically diverse population of YWCA members, participants, and staff members.
• Is responsible for knowing all conditions of employment, including the contents of the YWCA staff policy manual.
• Maintains confidentiality at all times regarding information about participants and colleagues.
Working Conditions:
● Works in direct proximity with children and will be exposed to childhood illnesses.
● Will spend a part of each day supervising and participating in outdoor play at all times of the year.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: will stand for hours at a time, move about the classroom bending to engage with school age children; may occasionally lift and/or move heavy objects or boxes; must be physically able to perform CPR and basic first aid. Will be required to supervise outdoor activities, and may be asked to participate in physical fitness activities appropriate to children.
Certifications and skills:
• Credentials in the field of School Age Child Care are desirable, and, if not brought, must be obtained during the first year of employment. A high school diploma is required.
● Will be trained in CPR and basic first aid.

Diversity Statement:
The YWCA of Asheville is committed to creating a multicultural workplace by effectively eliminating institutional biases and removing organizational barriers. We are also committed to creating an environment in which you can accomplish and enjoy your work. That means that we are committed to equal employment opportunity, to ethical conduct, and to a workplace free of discrimination and harassment. It also means that our culture focuses on people -- you and your colleagues -- and how we deal with each other on a day-to-day basis.

Fluency in Spanish is desired. Qualified candidates who are fluent in Spanish and English are strongly encouraged to apply and will be incentivized. High School diploma or equivalent required.

Please do not call the YWCA to discuss this position.

Application deadline May 13th, 2016
Send resume and cover letter to humanresources@ywcaofasheville.org