Job Openings

Click Here to print or save a PDF copy of our Employee Application.

Applications cannot be submitted online.

Applications and resumes should be sent to or dropped-off/mailed to the attention of Mary Beth Herman , Chief Operating Officer

There is a handwritten version of the Employee Application available for pick-up at:

YWCA of Asheville, 185 S. French Broad Ave., Asheville, NC 28801


Current Job Openings:

Early Learning Program Teacher

REPORTS TO: Director of Early Learning Program

FUNCTION: Early Learning Program Teachers provide supervision, educational opportunities, and give quality care to children--aged 6 weeks to five years--in a safe, loving environment. Teachers are responsible for establishing the environment of the room to which they are assigned and for ensuring that other adult caregivers are meeting goals of excellence set by the Director of the Early Learning Program.

  • Works together with co-teacher to produce the curriculum for each day and to provide a schedule for the class ensuring that curriculum guidelines and requirements established by the center are met.
  • Stays up-to-date on and implements rules and regulations regarding health, safety, and cleanliness for a five-star- rated child care center.
  • Stays up-to-date on the latest theories of and best practices for promoting language, cognitive, social and emotional, and physical development for children in the assigned classroom.
  • Works together with co-teacher to ensure that administrative tasks are accomplished each day.
  • Directs volunteers in the classroom ensuring compliance with all regulations and also ensuring a quality experience for the volunteer.
  • Interacts appropriately with parents when present in the classroom; ensures that parents are informed of children’s daily activities, health concerns, eating habits, and other areas of interest to the family.
  • Models positive behavior for children according to the culture and mission of the YWCA, including non-violent speech and action and respect for all.
  • Participates actively and positively in the YWCA’s initiatives toward reducing childhood obesity; acts as a role model and provides positive guidance to children toward trying new foods, appropriate table manners, and the enjoyment of exercise.


Education level: Early Head Start Credentials, AA, Bachelors or Master’s Degree in Early Childhood

Experience: Minimum 6 months experience or educational equivalency

Certifications: CPR and First Aid certification, CRC Background check letter

HOURS OF WORK: Monday through Friday between 7:30 am and 6:00pm

STARTING WAGE RANGE: Starting at $10.00 and up depending on Education

FLSA STATUS: nonexempt, full time with benefits


HOW TO APPLY: Submit resume and cover letter:


Guest Services Associate

REPORTS TO: Health and Wellness



Guest Services is responsible for the efficient management of the reception area in the entrance lobby with a focus on pleasurable guest experiences and the safety and security of all who enter the YWCA facilities. As the “face of the organization,” our Guest Services staff provides an excellent first impression by being well informed, computer literate, and exhibiting a pleasant demeanor. This position is part-time, non-exempt, reports to the Guest Services Supervisor and provides support for the Membership Coordinator. Work on weekends, early mornings and evenings is required.


  • Responsible for Guest Services as a primary public point of communication with program participants, Health & Wellness members, and other visitors ensuring that accurate and up-to-date information about all programs and operations is provided.
  • Provides excellent customer service, ensuring that all members, guests and participants are greeted in a friendly, respectful, and courteous manner. Excellent customer service includes providing information and assistance in a professional manner. Maintains a positive relationship with regular members and program participants.
  • Utilizes database effectively and efficiently for all interaction and transactions. Ensures money is accurate at the end of each shift. Ensures that all merchandise sold is correctly accounted for by department.
  • Successfully completes the sign up process for Fitness Club memberships and programs. Ensures that the computer responsibilities associated with all registrations are completed correctly.
  • Manages building security by opening and closing, using the alarm system, and controlling access to the building as appropriate.
  • Facilitates communication throughout the building. Ensures all phone calls are answered efficiently and courteously and transferred appropriately. Notifies Membership Coordinator of urgent needs and notifies correct personnel of any emergency situations. Directs guests to appropriate location as needed.
  • Maintains an organized and presentable membership desk and lobby. This includes periodically wiping front doors and filing paperwork.
  • Monitors individual email account to stay up to date on information.
  • Follows established schedule and required to attend monthly staff meetings, one-on-one meetings with the Guest Services Supervisor, and any trainings as needed.
  • Assumes other responsibilities as assigned by the Membership Coordinator. This may include small projects from other departments when needed, i.e. stuffing envelopes, helping input data, or assisting with special events.
  • Qualified candidates who are fluent in Spanish and English are encouraged to apply.
Required Skills:
  • High school diploma or higher is required.
  • Computer literacy (email, for example) is required. The willingness and capacity to learn data entry using specialized YWCA software is also required.
  • A pleasant demeanor and the ability to work with people in difficult situations are required.
  • Initiative and willingness to find solutions to membership and guest services inefficiencies.
  • Guest Services staff is required to present a well groomed appearance and wear attire as described in the YWCA Personnel Handbook.
Physical Demands: Guest Services employees work at a desk for long hours operating a personal computer. They may be required to stand for long periods as well. Employees will occasionally be asked to distribute salt on the front entrance way during winter weather conditions.


HOURS OF WORK: 20-30 hours per week, with opportunity for more in the future


STARTING WAGE RANGE: $10.00-$10.50 per hour


HOW TO APPLY: Submit resume and cover letter:

Kitchen Assistant

DEPARTMENT: Preventive Health

REPORTS TO: Nutrition Coordinator


The kitchen assistant supports food production, kitchen safety and sanitation for the YWCA’s Child Care Center and the School Age Program. Responsibilities include preparing snack/meals, washing dishes and cleaning the kitchen, and serving food to children. Assisting Kitchen manager as needed, the position is part-time, some kitchen work needed.

• Under the direction of the Nutrition Coordinator and Kitchen Manager, works independently or as part of a team to prepare food for the lunch and/or afternoon snack for the Child Care Center and/or assists in the preparation of the snack for the School Age programs, and preps food for the following day.
• Delivers food to classrooms as required.
• Communicates needs from teachers to cook staff.
• Washes dishes used in preparation and children’s dishes following meal service and cleans kitchen equipment and surfaces as required.
• Under the direction of the Child Nutrition Coordinator follows all protocols for sanitation both in preparation of food and clean-up of the kitchen and dishes.
• Assumes other responsibilities as may be appropriate for the position.


• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Will work in extreme heat and or cold, will stand for several hours per day; works with cleaning compounds; may occasionally lift and/or move heavy objects or boxes. May come in contact with children and may be exposed to childhood illnesses.

HOURS OF WORK: 25 hours per week: Monday through Friday
STARTING WAGE RANGE: $10.00 per hour
HOW TO APPLY: Submit resume and cover letter:


*For Getting Ahead Alumni*


Getting Ahead Co-Facilitator- Part Time


DEPARTMENT: Women’s Empowerment 

REPORTS TO: Women’s Empowerment Coordinator

The Getting Ahead Co-Facilitator plays a vital role in ensuring Getting Ahead groups go smoothly and participants get the most possible out of their experiences. Below are some of the requirements of a Getting Ahead Co-Facilitator. Current Full time YW employees may not apply.

● Assist in setting up the room and the meal for each of 16 Getting Ahead groups
● Gather resources and make copies for groups as needed
● Assist in clean up for each of the 16 Getting Ahead groups
● Contact participants as needed to check on absences or follow-up after group completion
● Help participants who miss group catch up with the rest of the group/share material that is missed with participants as needed
● Assist participants with individual assignments during group
● Participate in group as co-investigator
● Meet with GA facilitator regularly to check in regarding group progress and participants
● Fill in for GA facilitator if she has to miss group
● Assist GA facilitator with record maintenance for all GA groups
● Assist GA facilitator with coordination of GA meals
● Assist GA facilitator with set up and tear down of GA graduation celebration Attend online GA facilitator training as available and affordable
● Assist GA facilitator with GA Alumni Reunions

● Must honor strict confidentiality guidelines
● Must be encouraging to all participants and treat each with dignity and respect
● Must be willing to share positive and negative feedback with GA facilitator
● Must be prompt
● Must be a GA graduate


HOURS OF WORK: Must be available every Monday and Wednesday evening from 5-9pm while the group is in session. The GA Co-Facilitator will be expected to assist the GA facilitator for 3 weeks before the 8 week session begins and 2 weeks after it ends. For a total of 13 weeks.

HOW TO APPLY: Submit resume and cover letter: Deadline: Aug 17, 2018


Director of Women's Empowerment

DEPARTMENT: Women’s Empowerment

REPORTS TO: Chief Program Officer


The Director of Women’s Empowerment is a member of the senior leadership team of the YWCA. The Director is responsible for the MotherLove and Getting Ahead programs and holds primary responsibility to ensure budget guidelines and granting requirements are met for each program. In addition to program staff supervision, The Director carries a small caseload of pregnant and parenting teens in the MotherLove program and supervises the management of approximately 45 women in the Getting Ahead program. The Director serves the caseload through group work and general support. This position requires regular evening availability until 9 p.m. plus some additional evening and weekend work. A non-traditional work schedule is available to meet the needs of these programs. The position is full-time, benefits eligible, exempt and supervises two full-time staff persons and up to two college interns.


• Conducts one-on-one monthly home visits with 5-7 first-time pregnant or parenting teens attending school in Buncombe County/Asheville City schools. Through the use of the Partners for a Healthy Baby research based curriculum and sound case management practices, The Director educates program participants about pregnancy and parenting, teaches problem solving skills, and supports participants through academic and personal challenges.
• Assesses and qualifies referrals for program participation, completing intake paperwork and electronic record keeping. Identifies key areas of concern and refers participant/family to other community services as appropriate.
• Oversees the planning and implementation of monthly “Lunch Bunch” sessions at each participating school. Supports the MotherLove Coordinator in scheduling, identifying and recruiting resource speakers to meet participant needs and address relevant issues. Supports Coordinator in planning calendar for the academic year and in planning self-led Lunch Bunch sessions.
• Oversees the planning and implementation of supplemental groups as planned by the MotherLove Coordinator. Assists Coordinator in planning topics and calendar and in the execution of the groups as necessary.
• Oversees and assists in the planning and implementation of the Be Proud, Be Responsible, Be Protective Sexual Health curriculum at least 2 times per year.
• Supervises the development and management of an incentive program to ensure consistent and active program participation.
• Supports the MotherLove Coordinator in training, and supervising volunteer mentors who provide additional individual support to program participants.
• Recruits and oversees the program Community Advisory Committee
• Maintains a high level of professional development through state required conferences and meetings as well as additional training and learning opportunities.
• Reviews grant goals and outcomes for all funding sources and ensures MotherLove is operating as required by grantors
• Ensures the safety and support of the MotherLove Coordinator and any other program staff or interns through regular supervision utilizing the Reflective Supervision model.
• Transports program participants to and from appointments and program groups in personal vehicle.
• Maintains detailed and accurate case notes

Getting Ahead
• Oversees the facilitation and implementation of the “Getting Ahead in a Just Gettin’ by World,” program, a 16 session research based curriculum series twice annually.
• Supervises Getting Ahead Coordinator
• Provides support to Getting Ahead Coordinator for case management and follow up for 18 months post-group completion
• Works with service providers, private, public and nonprofit, to support graduates of Getting Ahead.
• Assists in completing intake and pre-assessment with all potential program participants.
• Maintains follow-up and reporting data for all program participants.
• Maintains detailed and accurate case notes.
Supervises Coordinators and Co-Facilitators to provide support to programs, director, and participants as appropriate.
• Participates in the development of the program’s annual budget, ensuring compliance with all grant requirements and assisting in identification and communication with funding prospects and sources.
• Identifies community resource agencies that offer referrals and/or services to support program goals. Drafts MOUS with partner agencies as appropriate. Develops and maintains relationships with partner agencies to promote the program and access resources needed to achieve success.
• Utilizes EZTPPI and other databases or other record keeping systems as required by granting agencies
• Contributes to or completes all reports for funders, CEO and annual report

Education level: Master’s in Social Work preferred
Experience: Five years in a related field, working with adults and teens. Three years as a supervisor.
Certifications: None.
Other: Spanish speaker preferred
Technical: Proficient with Microsoft and Google business applications.

HOURS OF WORK: Full time, exempt, benefits eligible
STARTING WAGE RANGE: $40,000-$45,000
HOW TO APPLY: Submit resume and cover letter with salary requirements by: August 29, 2018